Questions? Answers.
Everything you need to know about Calometric.
How many ways can I log a meal?
Five. Snap a photo, scan a barcode, speak it, search the 300-food USDA database, or point your camera at a nutrition label. Use whichever fits the moment, and everything is fully editable before you save.
Does it sync across my devices?
Yes. Calometric uses iCloud (CloudKit) to sync between your iPhone, iPad, and Apple Watch automatically. Just sign into iCloud. No separate account needed.
How does barcode scanning work?
Point your camera at any packaged food. Calometric looks up the nutrition instantly from Open Food Facts, a community-maintained catalog of millions of products. The barcode number, your device language, and your device country are sent, along with the technical details any web request carries, like your IP address. We never send your photos or identity, and missing products can be added locally, even offline.
How does voice logging work?
Tell Calometric what you ate, for example, "I had a chicken salad and a coffee." Speech recognition transcribes it on your device wherever your iPhone and language support it. Unsupported combinations fail closed instead of sending audio to a server; the transcript is then matched to local nutrition data and added to your diary. No typing required.
What can the Apple Watch app do?
Everything you need on your wrist: check your calorie ring, browse macros, quick-add calories, and review today's entries. It's a full companion app, not a stripped-down version with three watch-face complication styles.
Can I export my data?
Yes. Export your full meal history, including saturated fat when available, to CSV anytime from the app. Your data is yours to keep.
Does it work offline?
Yes, for most things except photo scanning and Nutrition Coach chat. Food search, nutrition-label OCR, and manual entry run entirely on your device with no signal, and voice logging does too wherever on-device recognition is supported. Unsupported voice locales fail closed. Barcode scanning reads the code on your device, then looks up nutrition online. Photo scanning always needs the internet because Cloud AI analyzes it, and so does Coach chat if you subscribe.
Does it work with Apple Health?
Yes. Calometric reads and writes nutritional data to HealthKit, including saturated fat when known and separately authorized, so your nutrition stays unified with workouts, sleep, and everything else in Apple Health.
Is my data really private?
Your meal history, weight, and goals stay on your device and can sync through your iCloud when you enable it. No accounts and no ad tracking. Optional anonymous usage analytics and crash reports, which are enabled by default, can be controlled in Settings. Feature-specific data can leave when you use it: barcode details sent to Open Food Facts; a photo you choose to scan, stripped of EXIF and location data and resized to 960 pixels or smaller before it is sent through Firebase to Cloud AI; and, if you subscribe to Nutrition Coach, your messages and bounded context. Firebase App Check is initialized at launch before consent to help protect cloud requests; it verifies app integrity, not your identity. Read the full privacy policy.
How do I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com within 14 days of purchase.
What iOS version do I need?
iOS 26 or later for iPhone and iPad, and watchOS 26 or later for Apple Watch. Photo scanning is analyzed by Cloud AI, so it works on any supported iPhone with an internet connection.
How do I reach support?
Email hello@calometric.app. We typically respond within 24 hours.